Case studies

CASE STUDY 1

AI driven paaS (insurance)

Business model, product design and development
  • Insurtech Company HQ in UK
  • Leader in ASU segment
  • Interested in transforming their distribution using Data and AI in a highly fragmented value chain
  • Disrupt distribution with an AI driven customer acquisition platform
  • Contain loss ratios without losing sales
  • Right price the customers and improve conversions
  • Demonstrated savings of over 60% in claim costs
  • Ready-to-use plug and play B2B2C platform
  • Business Model, Technology Strategy, Data and AI Architecture, Data Engineering, AI Models, MLOps
  • Tech used: AWS + Python + SQL + JavaScript + Web-analytics
CASE STUDY 2

AI for revenue assurance (satellite ops)

AI for revenue assurance (satellite ops)
  • The world’s first integrated GEO-LEO integrated satellite communications operator in UK, transforming space communications globally
  • Their clients include big brands in Telecom across the globe
  • In the middle of a digital transformation journey
  • During commercialisation, it was discovered that revenue was not being properly accounted
  • Disparate information systems resulted in poor operational visibility.
  • It was important to generate near real time insights for Senior Execs and plug revenue leakage
  • Identified ~2% revenue leakage using Data and ML
  • Developed Data Lake with Data architecture, Data Engg., ML Engg., BI –with real time data
  • Tech used: AWS + Python + Snowflake + Grafana + DBT + Salesforce + Mulesoft
CASE STUDY 3

AI for Talent screening (HR Tech)

SAAS designed and developed on AWS aimed at HR TA team
  • Multiple formats of CV’s & JD’s
  • Low accuracy (<50%) in extraction, leading to lost opportunities and inefficiency in Talent Acquisition
  • Long build times (>6 mo) for new algorithms to be integrated into the processing engines
  • Ability to extract skills of importance from job descriptions
  • Ability to extract over 30 important candidate attributes from their CV’s
  • API’s in AWS to run as SaaS for bulk processing
  • LLM’s and ML power the core engine
  • Skills extracted from JD’s improved from 40% to >90%
  • Attributes of candidates extracted from CV’s with 92+% accuracy
  • Contextualized search over the repositories
  • Ability to automate matching using AI.
CASE STUDY 4

AI for voice insights (Contact Centre)

MVP designed and developed on AWS aimed at SMB CX heads
  • High cost of call centre operations due to the inability to bring in best practices
  • Wasted voice data due to very few realistic solutions leveraging AI and Data
  • High price of existing Voice solutions makes it out of the reach of SMB’s
  • Provide a curated Data Platform and Voice Intelligence as a Service (SaaS) to BPO/KPO’s.
  • Provide actionable insights from agents’ conversations with prospects and customers
  • Enhance the customer engagement for B2C companies and reduce cost of operations
  • Innovative drives down the cost of solution to about £200/mo (1/5th reduction over competition)
  • Ability to ingest historic voice data and provide insights in real time
  • Configurable dashboards for use by agents and operations leaders
  • Ability to create AI driven alerts to enhance CX
  • Data driven agent performance management
CASE STUDY 5

AI for stock trading (investment mgmt)

MVP designed and developed on AWS aimed at traders
  • Day traders often use multiple tools and databases to help with buying/selling stocks and commodities
  • There is little control on quality of data sets enabling trading and AI driven insights is out of reach
  • Feature overload of simple BI tools distracts traders
  • Support day traders with Data and AI driven price predictions
  • Leverage real time data from Exchanges
  • Enable traders to set alerts and rules
  • Buy/sell signals based on risk profiles
  • Trading cockpit driven by real time data
  • 1.5-2x better returns over legacy methods for over 50 stocks in NASDAQ
  • Ability to ingest any data sets including open source
  • Custom visualization for traders to set their rules
  • Ability to Integrate with any trading platform
CASE STUDY 6

ENOPT – energy optimiser (energy)

MVP designed and developed for Battery Energy Storage Systems
  • Current planning systems publish static heuristic schedules
  • Do not take into account external data sets
  • Are not customized at the level of BESS
  • Create Control logic software and algorithms for BESS
  • Account for the economics of operation and Peak shaving
  • Consider data from site ops, energy market, weather forecasts and battery modelling.
  • BESS Charge/ Discharge schedule is the main output for Operations
  • Optimize the daily revenue from energy arbitrage
  • Solves hard optimization problem in near real time and informs the BESS and central controls
  • Potential to deploy globally
CASE STUDY 7

AI based digital twin (defense)

Conceptual model, platform design and development
  • A strategic public sector client responsible for security
  • Need to build diagnostic, predictive and prescriptive analytics to support asset maintenance and operations
  • Several home-grown systems support operations currently lying as islands of automation
  • Data capture not done in an integrated manner
  • Intelligence is provided in a delayed manner as there isn’t a provision for a data lake for operations
  • Data governance and data lake implementation for asset data enables real time intelligence and alerts and resulted in over 30% improvement in operational readiness
  • Deployed analytics and AI solutions to support predictive maintenance with over 80% enhancement in asset visibility
CASE STUDY 8

AI based video intelligence (defence)

AI model, solution design and development on cloud
  • A strategic public sector client responsible for security
  • There is a need to build a data and intelligence platform to support search, analysis and execution based on video and image data ingested.
  • Video and image data is received and ingested at very high volumes and archived
  • Intelligence operatives spend a lot of time discovering data
  • No tools exist to seamlessly support advanced indexing, analytics and real time intelligence
  • Improved overall productivity of intelligence operatives by over 60%.
  • Secure containeraised way of video and image data ingestion and analytics
  • Auto Indexed and searchable metadata catalogue
  • AI/ML based solutions and alerts for various key stakeholders